topic Re: Broadband not working in Broadband https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5246737#M558729 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4653671">@Steve8081</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank" rel="noopener">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank" rel="noopener">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 05 Apr 2026 09:47:55 GMT GD1 2026-04-05T09:47:55Z Broadband not working https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5246736#M558728 <P>Hello, my broadband gas stopped working.&nbsp; Power and PON lights are on, bit LOS and LAN lights are not, please help</P> Sun, 05 Apr 2026 09:40:08 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5246736#M558728 Steve8081 2026-04-05T09:40:08Z Re: Broadband not working https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5246737#M558729 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4653671">@Steve8081</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank" rel="noopener">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank" rel="noopener">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 05 Apr 2026 09:47:55 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5246737#M558729 GD1 2026-04-05T09:47:55Z