https://helpforum.sky.com/t5/Broadband/switching-hub/m-p/5246194#M558635 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3442970">@mrsj28</a>&nbsp;if the new hub is a replacement for another white hub Sky should havecset it to use the old hub's details. If you log into the My Sky app and find the hub's settings it should show the current settings. If the hub is really not transmitting a WiFinsignal phone Sky to get it swapped out.</P> Sat, 04 Apr 2026 11:00:41 GMT Chrisee 2026-04-04T11:00:41Z https://helpforum.sky.com/t5/Broadband/switching-hub/m-p/5246158#M558631 <P>i changed to a new hub, the white light is on but the network isn't findable&nbsp;</P> Sat, 04 Apr 2026 09:44:29 GMT https://helpforum.sky.com/t5/Broadband/switching-hub/m-p/5246158#M558631 mrsj28 2026-04-04T09:44:29Z https://helpforum.sky.com/t5/Broadband/switching-hub/m-p/5246194#M558635 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3442970">@mrsj28</a>&nbsp;if the new hub is a replacement for another white hub Sky should havecset it to use the old hub's details. If you log into the My Sky app and find the hub's settings it should show the current settings. If the hub is really not transmitting a WiFinsignal phone Sky to get it swapped out.</P> Sat, 04 Apr 2026 11:00:41 GMT https://helpforum.sky.com/t5/Broadband/switching-hub/m-p/5246194#M558635 Chrisee 2026-04-04T11:00:41Z