https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5245862#M558574 Wifi connected but cant access visitors have to use there data Fri, 03 Apr 2026 16:05:37 GMT Kevincollo789 2026-04-03T16:05:37Z https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5245862#M558574 Wifi connected but cant access visitors have to use there data Fri, 03 Apr 2026 16:05:37 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5245862#M558574 Kevincollo789 2026-04-03T16:05:37Z https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5245863#M558575 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3291246">@Kevincollo789</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 03 Apr 2026 16:10:57 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5245863#M558575 caesarome 2026-04-03T16:10:57Z