https://helpforum.sky.com/t5/Broadband/Issue-with-Speed/m-p/5245760#M558555 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4652434">@PaulaPocket77</a>&nbsp;how are you measuring speeds? You pay for a certain speed to hhe hub which you can check by opening Sky's Service Checker in the My Sky app as it is checked daily. If there is an issue the app,should offer support.</P> <P>&nbsp;</P> <P>If you measure spedds on a device using WiFi to connect to the hub it is likely the issue is the WiFi speed in your home which is beryond Sky's control as it depends on the layout and type of construction of your home. Many homes require more than a single Sky hub to get usable WiFi in every room.</P> Fri, 03 Apr 2026 13:45:48 GMT Chrisee 2026-04-03T13:45:48Z https://helpforum.sky.com/t5/Broadband/Issue-with-Speed/m-p/5245737#M558552 <P>I have all green lights in the bub have tested connection and I am not getting enough speed for the broadband to work!! Why am I paying you for a service they doesn't work ?????</P> Fri, 03 Apr 2026 13:07:34 GMT https://helpforum.sky.com/t5/Broadband/Issue-with-Speed/m-p/5245737#M558552 PaulaPocket77 2026-04-03T13:07:34Z https://helpforum.sky.com/t5/Broadband/Issue-with-Speed/m-p/5245760#M558555 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4652434">@PaulaPocket77</a>&nbsp;how are you measuring speeds? You pay for a certain speed to hhe hub which you can check by opening Sky's Service Checker in the My Sky app as it is checked daily. If there is an issue the app,should offer support.</P> <P>&nbsp;</P> <P>If you measure spedds on a device using WiFi to connect to the hub it is likely the issue is the WiFi speed in your home which is beryond Sky's control as it depends on the layout and type of construction of your home. Many homes require more than a single Sky hub to get usable WiFi in every room.</P> Fri, 03 Apr 2026 13:45:48 GMT https://helpforum.sky.com/t5/Broadband/Issue-with-Speed/m-p/5245760#M558555 Chrisee 2026-04-03T13:45:48Z