topic Re: Wife speed in Broadband

Wife speed

Peter2003 — Thu, 02 Apr 2026 11:53:04 GMT

Hello I was promised wifi 150 but I'm averaging around 80mbps I was told by the speed guarantee I am eligible to a claim if it drops below 100 for 3 days it's been 80 or below for the whole month on average I've had boosters sent to fix the issue but still no change I would really appreciate some sort of claim back because I upgraded my wifi from 80 to 150 and now I'm paying more for the old service I was being provided yours sincerely Peter mabbott

Re: Wife speed

caesarome — Thu, 02 Apr 2026 12:22:54 GMT

@Peter2003

As per this link you need to get n touch with Sky about this so you could use the links at the bottom of that page to do this:

https://www.sky.com/help/articles/sky-broadband-speed-guarantee

Re: Wife speed

TimmyBGood — Thu, 02 Apr 2026 13:03:37 GMT

@Peter2003 wrote:

Hello I was promised wifi 150

Perhaps note you weren't: the guarantee of 100Mbs is over optical fibre and ethernet cable as far as the Hub, not WiFi from it.