https://helpforum.sky.com/t5/Broadband/Speed/m-p/5244329#M558280 am not getting the broadband speed am paying for can I get a refund Wed, 01 Apr 2026 15:28:47 GMT MCFC 2026-04-01T15:28:47Z https://helpforum.sky.com/t5/Broadband/Speed/m-p/5244329#M558280 am not getting the broadband speed am paying for can I get a refund Wed, 01 Apr 2026 15:28:47 GMT https://helpforum.sky.com/t5/Broadband/Speed/m-p/5244329#M558280 MCFC 2026-04-01T15:28:47Z https://helpforum.sky.com/t5/Broadband/Speed/m-p/5244352#M558287 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4213439">@MCFC</a>&nbsp;if the speed to your hub is lower than the guaranteed minimum for 3 days continously you can invoke the Speed Guarantee as explained here&nbsp;<A href="https://www.sky.com/help/articles/sky-broadband-speed-guarantee" target="_blank">https://www.sky.com/help/articles/sky-broadband-speed-guarantee</A></P> <P>&nbsp;</P> <P>However given speeds to your devices depend on WiFi speeds in your home these are not covered.&nbsp;</P> Wed, 01 Apr 2026 15:45:08 GMT https://helpforum.sky.com/t5/Broadband/Speed/m-p/5244352#M558287 Chrisee 2026-04-01T15:45:08Z