https://helpforum.sky.com/t5/Broadband/New-Sky-Hub-Issues/m-p/5243668#M558106 Hi, just switched over this afternoon to fibre and have a new white sky hub. Initially all was ok but now this evening the WiFi signal is poor, no devices can connect or even see the WiFi network and no idea what to do! Have turned off and on again, used the sky service checker which confirms there is a problem with the WiFi but tests are coming back clear. Lights are on the hub but it doesn't look like it's broadcasting a WiFi signal. Any suggestions?? Tue, 31 Mar 2026 18:33:15 GMT Trev73 2026-03-31T18:33:15Z https://helpforum.sky.com/t5/Broadband/New-Sky-Hub-Issues/m-p/5243668#M558106 Hi, just switched over this afternoon to fibre and have a new white sky hub. Initially all was ok but now this evening the WiFi signal is poor, no devices can connect or even see the WiFi network and no idea what to do! Have turned off and on again, used the sky service checker which confirms there is a problem with the WiFi but tests are coming back clear. Lights are on the hub but it doesn't look like it's broadcasting a WiFi signal. Any suggestions?? Tue, 31 Mar 2026 18:33:15 GMT https://helpforum.sky.com/t5/Broadband/New-Sky-Hub-Issues/m-p/5243668#M558106 Trev73 2026-03-31T18:33:15Z https://helpforum.sky.com/t5/Broadband/New-Sky-Hub-Issues/m-p/5243888#M558197 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4628943">@Trev73</a>&nbsp;Power down the hub for roughly an hour if the issue persists call Sky as it does sound like the unit is faulty if it isnt broadcasting a SSID.</P> Wed, 01 Apr 2026 06:27:26 GMT https://helpforum.sky.com/t5/Broadband/New-Sky-Hub-Issues/m-p/5243888#M558197 Chrisee 2026-04-01T06:27:26Z