https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/5243639#M558096 WiFi keeps dropping out while my son is gaming. Checked service and apparently speed is 513 mb but it keeps freezing. Tue, 31 Mar 2026 17:47:06 GMT Claire--88 2026-03-31T17:47:06Z https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/5243639#M558096 WiFi keeps dropping out while my son is gaming. Checked service and apparently speed is 513 mb but it keeps freezing. Tue, 31 Mar 2026 17:47:06 GMT https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/5243639#M558096 Claire--88 2026-03-31T17:47:06Z https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/5243661#M558103 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4650152">@Claire--88</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 31 Mar 2026 18:28:32 GMT https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/5243661#M558103 caesarome 2026-03-31T18:28:32Z