https://helpforum.sky.com/t5/Broadband/Internet/m-p/5243225#M558009 <P>For the last two days my Rutor is slowly flashing green I have tried everything can't even get on the chat&nbsp;</P> Tue, 31 Mar 2026 09:13:43 GMT Tasha0709 2026-03-31T09:13:43Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/5243225#M558009 <P>For the last two days my Rutor is slowly flashing green I have tried everything can't even get on the chat&nbsp;</P> Tue, 31 Mar 2026 09:13:43 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5243225#M558009 Tasha0709 2026-03-31T09:13:43Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/5243239#M558014 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4649656">@Tasha0709</a>&nbsp;the flashing green light means the hub cannot negotiate a connection due to a line issue.. You do need to talk to Sky to get this sorted if the online service checker in the My Sky app run over a mobilre connection doesnt offer to book an engineer after taking you through a few steps. Calling Sky is far quicker than waiting for the chat function but the automated system is even quicker</P> Tue, 31 Mar 2026 09:27:12 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5243239#M558014 Chrisee 2026-03-31T09:27:12Z