https://helpforum.sky.com/t5/Broadband/Devices-not-connecting/m-p/5242794#M557885 <P>none of the devices that previously worked are connecting to our broadband, the connection looks successful and seconds later disconnects. This is across 3 unrelated devices&nbsp;</P> Mon, 30 Mar 2026 17:12:44 GMT StevenD141 2026-03-30T17:12:44Z https://helpforum.sky.com/t5/Broadband/Devices-not-connecting/m-p/5242794#M557885 <P>none of the devices that previously worked are connecting to our broadband, the connection looks successful and seconds later disconnects. This is across 3 unrelated devices&nbsp;</P> Mon, 30 Mar 2026 17:12:44 GMT https://helpforum.sky.com/t5/Broadband/Devices-not-connecting/m-p/5242794#M557885 StevenD141 2026-03-30T17:12:44Z https://helpforum.sky.com/t5/Broadband/Devices-not-connecting/m-p/5242906#M557902 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3034564">@StevenD141</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 30 Mar 2026 18:56:14 GMT https://helpforum.sky.com/t5/Broadband/Devices-not-connecting/m-p/5242906#M557902 caesarome 2026-03-30T18:56:14Z