https://helpforum.sky.com/t5/Broadband/Broadband-down/m-p/5242092#M557746 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4648515">@Jimbo38</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 29 Mar 2026 21:05:51 GMT caesarome 2026-03-29T21:05:51Z https://helpforum.sky.com/t5/Broadband/Broadband-down/m-p/5242081#M557742 <P>broadband down in Cornwall sky help no help router has been tested and reset but no joy going round in circles on sky website&nbsp;</P> Sun, 29 Mar 2026 20:46:58 GMT https://helpforum.sky.com/t5/Broadband/Broadband-down/m-p/5242081#M557742 Jimbo38 2026-03-29T20:46:58Z https://helpforum.sky.com/t5/Broadband/Broadband-down/m-p/5242092#M557746 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4648515">@Jimbo38</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 29 Mar 2026 21:05:51 GMT https://helpforum.sky.com/t5/Broadband/Broadband-down/m-p/5242092#M557746 caesarome 2026-03-29T21:05:51Z