topic Re: Internet in Broadband https://helpforum.sky.com/t5/Broadband/Internet/m-p/5242000#M557730 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4648352">@Cheryl641</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 29 Mar 2026 18:29:16 GMT caesarome 2026-03-29T18:29:16Z Internet https://helpforum.sky.com/t5/Broadband/Internet/m-p/5241909#M557718 <P>My internet is constantly dropping. I have unplugged everything and rebooted everything. Please fix it&nbsp;</P> Sun, 29 Mar 2026 16:33:54 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5241909#M557718 Cheryl641 2026-03-29T16:33:54Z Re: Internet https://helpforum.sky.com/t5/Broadband/Internet/m-p/5242000#M557730 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4648352">@Cheryl641</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 29 Mar 2026 18:29:16 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5242000#M557730 caesarome 2026-03-29T18:29:16Z Re: Internet https://helpforum.sky.com/t5/Broadband/Internet/m-p/5242071#M557737 <P>Same here&nbsp;</P> Sun, 29 Mar 2026 20:39:54 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5242071#M557737 Emm01 2026-03-29T20:39:54Z Re: Internet https://helpforum.sky.com/t5/Broadband/Internet/m-p/5242076#M557738 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4648535">@Emm01</a>&nbsp;</P> <P>What was the result of the line test ?</P> Sun, 29 Mar 2026 20:44:42 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5242076#M557738 caesarome 2026-03-29T20:44:42Z