https://helpforum.sky.com/t5/Broadband/Apple-HomePod-connection-problems/m-p/5241513#M557668 <P>Since switching from BT full fibre to Sky fibre we are unable to listen to BBC Sounds app on our HomePod. The connection just keeps dropping. Seems to be to do with Sky router switching between 2.4ghz and 5hz but I can't see any easy way to resolve it.&nbsp;<BR />Definitely regret the switch to Sky.&nbsp;<BR />Can anyone suggest how we can resolve the issue? Thanks</P> Sun, 29 Mar 2026 08:42:17 GMT PeatG 2026-03-29T08:42:17Z https://helpforum.sky.com/t5/Broadband/Apple-HomePod-connection-problems/m-p/5241513#M557668 <P>Since switching from BT full fibre to Sky fibre we are unable to listen to BBC Sounds app on our HomePod. The connection just keeps dropping. Seems to be to do with Sky router switching between 2.4ghz and 5hz but I can't see any easy way to resolve it.&nbsp;<BR />Definitely regret the switch to Sky.&nbsp;<BR />Can anyone suggest how we can resolve the issue? Thanks</P> Sun, 29 Mar 2026 08:42:17 GMT https://helpforum.sky.com/t5/Broadband/Apple-HomePod-connection-problems/m-p/5241513#M557668 PeatG 2026-03-29T08:42:17Z https://helpforum.sky.com/t5/Broadband/Apple-HomePod-connection-problems/m-p/5241515#M557670 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1425520">@PeatG</a>&nbsp;while the home pod may switch bands due to signal stength the hub will continually broadcast both it is the device that selects which one to use. You could try rdbooting thhe hub which will cause it to select the least congested WiFi channels to uuse. Beyond yhst its about trying to improve WiFi coverage Sky will supply extenders if asked and you pay for their WiFi Max add-on..&nbsp;</P> Sun, 29 Mar 2026 08:48:33 GMT https://helpforum.sky.com/t5/Broadband/Apple-HomePod-connection-problems/m-p/5241515#M557670 Chrisee 2026-03-29T08:48:33Z