https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5240896#M557600 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4647215">@Schmoo23</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 28 Mar 2026 10:12:52 GMT caesarome 2026-03-28T10:12:52Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5240888#M557598 <P>When testing it says there is no issue but I have no broadband or WiFi&nbsp;</P> Sat, 28 Mar 2026 10:07:08 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5240888#M557598 Schmoo23 2026-03-28T10:07:08Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5240896#M557600 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4647215">@Schmoo23</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 28 Mar 2026 10:12:52 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5240896#M557600 caesarome 2026-03-28T10:12:52Z