topic Re: National lottery access in Broadband

National lottery access

NatLot — Tue, 05 Aug 2025 17:00:09 GMT

Im trying to log on to my Nat lottery account but keep getting following message

'Our location software recognises Internet Protocol addresses (IP addresses) that are used by UK-based Internet Service Providers (ISPs). If your ISP has not registered your IP address as being situated in the UK or Isle of Man, we must assume that you are located outside this region.

Please contact your ISP and ask them to update the registration of your IP address (it may take a few weeks for the changes to take effect).'

any fix other than trying to get hold of sky ?
thanks

Re: National lottery access

Chrisee — Tue, 05 Aug 2025 17:45:44 GMT

@NatLot if you use ios devices I find the lottery seems to get confused by iCloud Relay so I get the warning on my iPad while my wife using her iPad doesn't both using the same Sky connections.

Re: National lottery access

Jo406 — Sat, 28 Mar 2026 07:52:39 GMT

I am the same, how did you get it resolved?

Re: National lottery access

Chrisee — Sat, 28 Mar 2026 07:57:13 GMT

@Jo406 if using an Apple device do not use Safari or disable private internet browsing.