https://helpforum.sky.com/t5/Broadband/sky-password/m-p/5240621#M557555 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4647019">@SharonH9</a>&nbsp;</P> <P>It is quite easy when entering a password to get a 0 and O and a 1 and l the wrong way round so are you sure you are not doing this as it needs to be entered&nbsp;as it is printed on the hub itself.</P> Fri, 27 Mar 2026 21:56:23 GMT caesarome 2026-03-27T21:56:23Z https://helpforum.sky.com/t5/Broadband/sky-password/m-p/5240619#M557554 <P>my alexa wont accept my sky hub password and i have pressed reset on back of hub but still wont accept password</P> Fri, 27 Mar 2026 21:54:56 GMT https://helpforum.sky.com/t5/Broadband/sky-password/m-p/5240619#M557554 SharonH9 2026-03-27T21:54:56Z https://helpforum.sky.com/t5/Broadband/sky-password/m-p/5240621#M557555 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4647019">@SharonH9</a>&nbsp;</P> <P>It is quite easy when entering a password to get a 0 and O and a 1 and l the wrong way round so are you sure you are not doing this as it needs to be entered&nbsp;as it is printed on the hub itself.</P> Fri, 27 Mar 2026 21:56:23 GMT https://helpforum.sky.com/t5/Broadband/sky-password/m-p/5240621#M557555 caesarome 2026-03-27T21:56:23Z