topic Re: Intermittent broadband in chesterfield in Broadband

Intermittent broadband in chesterfield

Osbrook — Thu, 26 Mar 2026 19:41:02 GMT

Appears to be connected but then drops but still connected. Sky Q no showing images as it should and keeps dropping network. Any ideas?

Re: Intermittent broadband in chesterfield

Osbrook — Fri, 27 Mar 2026 08:33:47 GMT

The sky checker reports there is an issue. However it is also affecting the sky Q boxes and mini boxes with internet access. If I connect to the router and no Sky Q box then most of the internet is accessible.

Re: Intermittent broadband in chesterfield

Jason- — Fri, 27 Mar 2026 08:51:12 GMT

Good Morning @Osbrook, thanks for the post and sorry to see you're having some connectivity issues which is also affecting your Sky Q boxes. I'll send you an invite to a private chat shortly and we can help you get things working again for you.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-