topic Re: Hacking message from BT in Broadband

Hacking message from BT

dkjl — Thu, 26 Mar 2026 16:29:02 GMT

Received phone call from BT operator saying my account had been hacked

Re: Hacking message from BT

Daniel0210 — Thu, 26 Mar 2026 16:36:51 GMT

@dkjl wrote:

Received phone call from BT operator saying my account had been hacked

@dkjl

And the relevance to Sky?

Re: Hacking message from BT

Chrisee — Thu, 26 Mar 2026 16:38:15 GMT

@dkjl sounds like a scam call from the description as BT ceased to have "operators" many years ago.

Re: Hacking message from BT

caesarome — Thu, 26 Mar 2026 16:58:10 GMT

Clearly a scam @dkjl as why would BT be calling you if you were a Sky customer and like Sky they do not make such calls so you have nothing to worry about if you hung up on them and gave them no personal details.

Re: Hacking message from BT

TimmyBGood — Thu, 26 Mar 2026 17:37:14 GMT

Absolutely a scam: ISPs don't tell customers even if such things actually happen (which is incredibly unlikely) and 'BT' hasn't been responsible for administering the national network since the 1980s.

'Hacking' of a broadband account is essentially meaningless anyway: broadband hardware can be vulnerable, but a 'broadband account' itself has no value to anyone outside the subscription address*. Typically the criminals recite their nonsense scripts without understanding it themselves to enough people that someone eventually falls for it.

*The credentials for a Sky account are different, because those can potentially be used to place a legitimate looking order with Sky Mobile and so are monetisable by the bad guys.