WiFi is terrible

BCuro — Thu, 26 Mar 2026 10:57:32 GMT

My phone, my partners phone, the computers, TVs... every 15 mins or so the WiFi drops and it says you need to sign back into WiFi. Since I switched from BT to Sky Broadband, the service has been terrible. Which is a huge shame as you gave me the big sell.

Re: WiFi is terrible

Jason- — Fri, 27 Mar 2026 09:21:26 GMT

Good Morning @BCuro, thanks for taking the time to join our Community and make your first post. We're really sorry to read that you're having problems with your WiFi connection and we'd like to help get this working better for you 👍🏻

I'll send you an invite to a private chat shortly and we can discuss this in more detail. Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-

topic WiFi is terrible in Broadband

WiFi is terrible

Re: WiFi is terrible