topic issue with wifi when usng teams in Broadband

issue with wifi when usng teams

Yiannis — Wed, 25 Mar 2026 12:55:35 GMT

whilst the wifi connection is saying it is good, i work from home and i am struggling to use any teams meeting and it keeps saying there is poor connection

Re: issue with wifi when usng teams

Chrisee — Wed, 25 Mar 2026 13:04:07 GMT

@Yiannis Teams does not require much bandwidth but is sensitive to interference so improving the WiFi signal,level where you are working is likely to help. However before spending money simply try rebooting the hub which should make it find the lesst congested wifi channel to use.

However you may have tto bite the bullet and either buy Sky's WiFi Max bundle which provides up to 3 WiFi extenders if tgey are required. Alternstively you can buy your own third party WiFi system which is my own solution.

Re: issue with wifi when usng teams

Yiannis — Wed, 25 Mar 2026 15:35:15 GMT

I already have 3 wifi extenders but i am still having problems I would like it fixed please

Yiannis

Re: issue with wifi when usng teams

Daniel0210 — Wed, 25 Mar 2026 15:41:31 GMT

@Yiannis

In case you're not already aware you haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.

It's also worth adding that Sky broadband being discussed on here is a domestic service and whilst it's fine for those customers working from home to use it they won't receive additional or quicker support.

Re: issue with wifi when usng teams

Vix11 — Wed, 25 Mar 2026 16:38:55 GMT

I keep getting the same issue. It's embarrassing and looks so unprofessional. Teams lags, I have to turn the camera off etc. As a household we only have a maximum of 7/8 devices on the braodband at once, no gaming, no wifi lights etc. Just laptops, phones and TV. I'm going to cancel as I never had these issues with my old provider. Did you get a resolution?