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    <title>topic Re: Whitelisting my IP / on repeat in Broadband</title>
    <link>https://helpforum.sky.com/t5/Broadband/Whitelisting-my-IP-on-repeat/m-p/5238052#M557228</link>
    <description>&lt;P&gt;&lt;a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4194334"&gt;@IP-question&lt;/a&gt;&amp;nbsp;Sky uses a pool of several milion IP4 addresses which are assigned to customers as you connect to Sky severs. Therefore while an occasional address can be blacklisted by providers for producing spam if this is happening regularly to you I would chheck the devices on your network as one could be compromised and being used to generate spam,&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;A decent malware scanning app like Malware Bytes can usually fix this kind of issue. Powering down your hub for at least an hour should get you a fresh IP address.&lt;/P&gt;</description>
    <pubDate>Wed, 25 Mar 2026 12:29:32 GMT</pubDate>
    <dc:creator>Chrisee</dc:creator>
    <dc:date>2026-03-25T12:29:32Z</dc:date>
    <item>
      <title>Whitelisting my IP / on repeat</title>
      <link>https://helpforum.sky.com/t5/Broadband/Whitelisting-my-IP-on-repeat/m-p/5238037#M557222</link>
      <description>&lt;P&gt;My fibre supplier (SKY) has been blacklisted for the ip address I have.&lt;BR /&gt;This has been repeating over the last year.&lt;BR /&gt;Can I get whitelisted?&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;Each time i try things i get told my IP is blacklisted. This makes my emails spam and my sites delist.&lt;BR /&gt;&lt;BR /&gt;I have tried a new IP by resetting my router, but the problem persists for each IP.&amp;nbsp;&lt;BR /&gt;What can i do?&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 25 Mar 2026 12:05:55 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Broadband/Whitelisting-my-IP-on-repeat/m-p/5238037#M557222</guid>
      <dc:creator>IP-question</dc:creator>
      <dc:date>2026-03-25T12:05:55Z</dc:date>
    </item>
    <item>
      <title>Re: Whitelisting my IP / on repeat</title>
      <link>https://helpforum.sky.com/t5/Broadband/Whitelisting-my-IP-on-repeat/m-p/5238052#M557228</link>
      <description>&lt;P&gt;&lt;a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4194334"&gt;@IP-question&lt;/a&gt;&amp;nbsp;Sky uses a pool of several milion IP4 addresses which are assigned to customers as you connect to Sky severs. Therefore while an occasional address can be blacklisted by providers for producing spam if this is happening regularly to you I would chheck the devices on your network as one could be compromised and being used to generate spam,&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;A decent malware scanning app like Malware Bytes can usually fix this kind of issue. Powering down your hub for at least an hour should get you a fresh IP address.&lt;/P&gt;</description>
      <pubDate>Wed, 25 Mar 2026 12:29:32 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Broadband/Whitelisting-my-IP-on-repeat/m-p/5238052#M557228</guid>
      <dc:creator>Chrisee</dc:creator>
      <dc:date>2026-03-25T12:29:32Z</dc:date>
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