https://helpforum.sky.com/t5/Broadband/Getting-help-and-speaking-with-someone/m-p/5237868#M557190 I have issues with my connection in the rear of the house but I cannot get hold of anyone to ask for support to order a extender or purchase an additional hub connection. Wed, 25 Mar 2026 08:45:49 GMT Huw1977 2026-03-25T08:45:49Z https://helpforum.sky.com/t5/Broadband/Getting-help-and-speaking-with-someone/m-p/5237868#M557190 I have issues with my connection in the rear of the house but I cannot get hold of anyone to ask for support to order a extender or purchase an additional hub connection. Wed, 25 Mar 2026 08:45:49 GMT https://helpforum.sky.com/t5/Broadband/Getting-help-and-speaking-with-someone/m-p/5237868#M557190 Huw1977 2026-03-25T08:45:49Z https://helpforum.sky.com/t5/Broadband/Getting-help-and-speaking-with-someone/m-p/5237899#M557197 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4644197">@Huw1977</a>&nbsp;you can talk to an agent by calling Sky (if you have a phone connected to your Sky Talk line dial 150 for a free call) but you need to stay on the line and mnot accept help,from the bot. However you can add Sky's WiFi Max package by using the My Sky app while thst wont get you an extender immeadiatly it is a necessary first step. See&nbsp;<A href="https://www.sky.com/broadband/wifi-max" target="_blank">https://www.sky.com/broadband/wifi-max</A></P> Wed, 25 Mar 2026 09:24:57 GMT https://helpforum.sky.com/t5/Broadband/Getting-help-and-speaking-with-someone/m-p/5237899#M557197 Chrisee 2026-03-25T09:24:57Z