topic Re: My openrech box is off in Broadband https://helpforum.sky.com/t5/Broadband/My-openrech-box-is-off/m-p/5237803#M557175 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4107021">@Brian002</a>&nbsp;if you mean the ONT by the term "Openreach box" and thst has no lights then check it isnt simply an issue with the mains supply. Assuming it isnt call Sky to report the failure so they can get the unit replaced.</P> Wed, 25 Mar 2026 07:27:22 GMT Chrisee 2026-03-25T07:27:22Z My openrech box is off https://helpforum.sky.com/t5/Broadband/My-openrech-box-is-off/m-p/5237770#M557167 My openrech box is off and I have paid my bill and I can't get WiFi Tue, 24 Mar 2026 22:55:47 GMT https://helpforum.sky.com/t5/Broadband/My-openrech-box-is-off/m-p/5237770#M557167 Brian002 2026-03-24T22:55:47Z Re: My openrech box is off https://helpforum.sky.com/t5/Broadband/My-openrech-box-is-off/m-p/5237786#M557169 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4107021">@Brian002</a>&nbsp;</P> <P>Your post isn't very clear. Do you mean your hub isn't working? What's the relevance in you paying your bill - are your services restricted because the payment was late?&nbsp;</P> Wed, 25 Mar 2026 00:28:31 GMT https://helpforum.sky.com/t5/Broadband/My-openrech-box-is-off/m-p/5237786#M557169 Daniel0210 2026-03-25T00:28:31Z Re: My openrech box is off https://helpforum.sky.com/t5/Broadband/My-openrech-box-is-off/m-p/5237803#M557175 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4107021">@Brian002</a>&nbsp;if you mean the ONT by the term "Openreach box" and thst has no lights then check it isnt simply an issue with the mains supply. Assuming it isnt call Sky to report the failure so they can get the unit replaced.</P> Wed, 25 Mar 2026 07:27:22 GMT https://helpforum.sky.com/t5/Broadband/My-openrech-box-is-off/m-p/5237803#M557175 Chrisee 2026-03-25T07:27:22Z Re: My openrech box is off https://helpforum.sky.com/t5/Broadband/My-openrech-box-is-off/m-p/5241537#M557674 <P>Hi I have fixed the problem now thank you for your reply&nbsp;</P> Sun, 29 Mar 2026 09:20:39 GMT https://helpforum.sky.com/t5/Broadband/My-openrech-box-is-off/m-p/5241537#M557674 Brian002 2026-03-29T09:20:39Z