topic Extend broadband in Broadband

Extend broadband

snails1979 — Tue, 24 Mar 2026 16:27:56 GMT

I have Sky broadband which reaches all areas of my house. I have an office above my garage which is detached from the house. I have a CAT5 cable going from the router to a wifi socket in the garage. The WiFi in the garage was working working using two UniFi discs. These stopped working and I have tried every extender including to link but cannot get wifi. I can plug in and the broadband works so I know there is no damage to the cable. Can someone pleeeaaase help.

Re: Extend broadband

Brill+Gill — Wed, 25 Mar 2026 08:33:42 GMT

Hi @snails1979, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141