https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5237098#M557059 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4643192">@Dd1963</a>&nbsp;its not clear whether your broadband is down or simplybthecwifi between thevhub and puck is the issue easiest way to tell is by looking at the lights on the hub see&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A>&nbsp;and follw thecstepscsuggested.</P> Mon, 23 Mar 2026 21:48:05 GMT Chrisee 2026-03-23T21:48:05Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5237032#M557045 <P>No internet signal between sky streaming box &amp; router, have reset both thknhs but nothing&nbsp;</P> Mon, 23 Mar 2026 19:26:12 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5237032#M557045 Dd1963 2026-03-23T19:26:12Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5237098#M557059 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4643192">@Dd1963</a>&nbsp;its not clear whether your broadband is down or simplybthecwifi between thevhub and puck is the issue easiest way to tell is by looking at the lights on the hub see&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A>&nbsp;and follw thecstepscsuggested.</P> Mon, 23 Mar 2026 21:48:05 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5237098#M557059 Chrisee 2026-03-23T21:48:05Z