topic Red light on router in Broadband https://helpforum.sky.com/t5/Broadband/Red-light-on-router/m-p/5236020#M556920 <P>My fibre router is showing a red light, which I think means an external issues. But when I troubleshoot the problem with Sky it tells me everything is ok.&nbsp;<BR /><BR /></P><P>Really frustrating. Any way to escalate or report an external problem to Sky?</P> Sat, 21 Mar 2026 18:59:28 GMT Icon6262 2026-03-21T18:59:28Z Red light on router https://helpforum.sky.com/t5/Broadband/Red-light-on-router/m-p/5236020#M556920 <P>My fibre router is showing a red light, which I think means an external issues. But when I troubleshoot the problem with Sky it tells me everything is ok.&nbsp;<BR /><BR /></P><P>Really frustrating. Any way to escalate or report an external problem to Sky?</P> Sat, 21 Mar 2026 18:59:28 GMT https://helpforum.sky.com/t5/Broadband/Red-light-on-router/m-p/5236020#M556920 Icon6262 2026-03-21T18:59:28Z Re: Red light on router https://helpforum.sky.com/t5/Broadband/Red-light-on-router/m-p/5236040#M556922 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4642085">@Icon6262</a>&nbsp;</P> <P>Red light on hub or ONT?<BR /><BR /></P> <P><SPAN>This link explains the lights on the various hubs</SPAN></P> <P><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A>&nbsp;</P> Sat, 21 Mar 2026 19:44:48 GMT https://helpforum.sky.com/t5/Broadband/Red-light-on-router/m-p/5236040#M556922 Daniel0210 2026-03-21T19:44:48Z Re: Red light on router https://helpforum.sky.com/t5/Broadband/Red-light-on-router/m-p/5236043#M556924 <P>Red light on the Sky Hub</P> Sat, 21 Mar 2026 19:46:02 GMT https://helpforum.sky.com/t5/Broadband/Red-light-on-router/m-p/5236043#M556924 Icon6262 2026-03-21T19:46:02Z Re: Red light on router https://helpforum.sky.com/t5/Broadband/Red-light-on-router/m-p/5236044#M556925 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4642085">@Icon6262</a>&nbsp;</P> <P>Ok, the earlier link may provide some insight then.&nbsp;</P> Sat, 21 Mar 2026 19:51:38 GMT https://helpforum.sky.com/t5/Broadband/Red-light-on-router/m-p/5236044#M556925 Daniel0210 2026-03-21T19:51:38Z