https://helpforum.sky.com/t5/Broadband/Wifi-not-connecting/m-p/5235782#M556878 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4641780">@ChloeBate</a>&nbsp;<BR />Have you tried a reboot of your broadband hub at the mains so leave it off for 10 minutes before powering it back up.</P> Sat, 21 Mar 2026 10:21:11 GMT caesarome 2026-03-21T10:21:11Z https://helpforum.sky.com/t5/Broadband/Wifi-not-connecting/m-p/5235738#M556871 <P>We appear to have good broadband connection but every time we try to use laptops the connection is lost and takes about 10 mins to try to reconnect. We've never had this issue before.&nbsp;<BR />also, we have a basement which has had perfect WiFi too but now has none at all (tv and internet not working)</P><P>&nbsp;</P><P>please can you help me resolve this?&nbsp;<BR /><SPAN>thanks &nbsp;</SPAN></P> Sat, 21 Mar 2026 09:02:28 GMT https://helpforum.sky.com/t5/Broadband/Wifi-not-connecting/m-p/5235738#M556871 ChloeBate 2026-03-21T09:02:28Z https://helpforum.sky.com/t5/Broadband/Wifi-not-connecting/m-p/5235782#M556878 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4641780">@ChloeBate</a>&nbsp;<BR />Have you tried a reboot of your broadband hub at the mains so leave it off for 10 minutes before powering it back up.</P> Sat, 21 Mar 2026 10:21:11 GMT https://helpforum.sky.com/t5/Broadband/Wifi-not-connecting/m-p/5235782#M556878 caesarome 2026-03-21T10:21:11Z