Sky won’t work

Jatsbains — Wed, 18 Mar 2026 21:46:45 GMT

I'm getting tired if tho problem all the time nine if the tvs are working

Re: Sky won’t work

Jatsbains — Wed, 18 Mar 2026 21:50:04 GMT

The tv and internet are not working

Re: Sky won’t work

Tim185 — Wed, 18 Mar 2026 22:54:15 GMT

Same here , has happenned for several evenings at around 22.30.

Re: Sky won’t work

caesarome — Wed, 18 Mar 2026 23:07:09 GMT

@Jatsbains @Tim185

If you have Sky Fibre and your ONT shows a red light then have a read of this:
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

If nothing there helps then the first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:
https://www.sky.com/servicechecker

If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

topic Re: Sky won’t work in Broadband

Sky won’t work

Re: Sky won’t work

Re: Sky won’t work

Re: Sky won’t work