topic Re: WiFi keeps losing connection with Sky Q box in Broadband

WiFi keeps losing connection with Sky Q box

Nealee — Thu, 11 Dec 2025 16:27:11 GMT

I have recently installed a new broadband Max router. Now my skybox keeps disconnecting from the Wi-Fi every day.
the broadband is still online, but I have to keep doing a WPS search on the router to reconnect it. Also my Wi-Fi speed is now slower since I've had the new box installed than it was before. is this correct?

Re: WiFi keeps losing connection with Sky Q box

Chrisee — Thu, 11 Dec 2025 16:52:44 GMT

@Nealee only a main Sky box can be connected to a Sky Max hub so if it is a Q mini that should now be connected to the main Q box. This is different from thecway Sky Q worked with the black Sky hub you had before. If still stucck talk to Sky as they should provide a booster to help connectvyour Q boxes

Re: WiFi keeps losing connection with Sky Q box

Ken52 — Wed, 18 Mar 2026 19:46:09 GMT

Mines the same - loses WiFi every 10 mins - just started doing it today - have reset everything