https://helpforum.sky.com/t5/Broadband/Internet-down/m-p/5234246#M556654 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4640277">@Ev26</a>&nbsp;Has this just happened to you!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Wed, 18 Mar 2026 17:40:43 GMT JimM1 2026-03-18T17:40:43Z https://helpforum.sky.com/t5/Broadband/Internet-down/m-p/5234239#M556652 <P>My Internet connection is not working. I have checked cables and switched appliances off for 15 minutes.</P><P>Please help.</P> Wed, 18 Mar 2026 17:35:29 GMT https://helpforum.sky.com/t5/Broadband/Internet-down/m-p/5234239#M556652 Ev26 2026-03-18T17:35:29Z https://helpforum.sky.com/t5/Broadband/Internet-down/m-p/5234246#M556654 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4640277">@Ev26</a>&nbsp;Has this just happened to you!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Wed, 18 Mar 2026 17:40:43 GMT https://helpforum.sky.com/t5/Broadband/Internet-down/m-p/5234246#M556654 JimM1 2026-03-18T17:40:43Z