topic Re: Changed to Sky Full Fibre Sky Q Wont connect in Broadband

Changed to Sky Full Fibre Sky Q Wont connect

BJR67BJR — Wed, 18 Mar 2026 11:01:03 GMT

Good morning

I am in the process of moving EE to Sky Broadband 75 mbps Ful Fibre. Open Reach fitted my router today and the internat connection is fine. I cannot connect my Sky Q box to the network. I have two options

Follow the on screen instruction that says "If you have Skyk Broadband...." if I do this it asks me to hold the WPS button on the router but it doesnt have one!

I can find the network and enter the passward but it is not recognised - the password works on all other devices!

HELP 🙂

Re: Changed to Sky Full Fibre Sky Q Wont connect

JimM1 — Wed, 18 Mar 2026 11:13:19 GMT

@BJR67BJR WPS button on the sky hub is 1" one inch from the bottom on the RHS Right Hand Side as you look at the front off the sky Hub...

Has a double arrow on it and recessed into the side.....

Re: Changed to Sky Full Fibre Sky Q Wont connect

BJR67BJR — Wed, 18 Mar 2026 11:07:24 GMT

Sorry I found the WPS button and it works - I'm a dope

Re: Changed to Sky Full Fibre Sky Q Wont connect

BJR67BJR — Wed, 18 Mar 2026 11:07:44 GMT

Thank you !!!