topic Re: No light on router in Broadband https://helpforum.sky.com/t5/Broadband/No-light-on-router/m-p/5233388#M556549 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4639600">@Luna101</a>&nbsp;What sky hub are you using, if All the lights are out or the Single light is out, check the power source is working first, after that it;s a call to sky for a replacement Hub, see the ones linked below!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Tue, 17 Mar 2026 17:52:54 GMT JimM1 2026-03-17T17:52:54Z No light on router https://helpforum.sky.com/t5/Broadband/No-light-on-router/m-p/5233381#M556547 <P>No internet connection router has no light at all&nbsp;</P> Tue, 17 Mar 2026 17:47:28 GMT https://helpforum.sky.com/t5/Broadband/No-light-on-router/m-p/5233381#M556547 Luna101 2026-03-17T17:47:28Z Re: No light on router https://helpforum.sky.com/t5/Broadband/No-light-on-router/m-p/5233388#M556549 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4639600">@Luna101</a>&nbsp;What sky hub are you using, if All the lights are out or the Single light is out, check the power source is working first, after that it;s a call to sky for a replacement Hub, see the ones linked below!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Tue, 17 Mar 2026 17:52:54 GMT https://helpforum.sky.com/t5/Broadband/No-light-on-router/m-p/5233388#M556549 JimM1 2026-03-17T17:52:54Z Re: No light on router https://helpforum.sky.com/t5/Broadband/No-light-on-router/m-p/5233565#M556580 <P>Thank you.&nbsp; Power source is working so must be needing a new hub <span class="lia-unicode-emoji" title=":face_with_rolling_eyes:">🙄</span>. Thank you for advice&nbsp;</P> Tue, 17 Mar 2026 22:00:46 GMT https://helpforum.sky.com/t5/Broadband/No-light-on-router/m-p/5233565#M556580 Luna101 2026-03-17T22:00:46Z