https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5233126#M556515 <P>My Internet has dropped router working fine just no broadband</P> Tue, 17 Mar 2026 12:40:43 GMT Jay8292 2026-03-17T12:40:43Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5233126#M556515 <P>My Internet has dropped router working fine just no broadband</P> Tue, 17 Mar 2026 12:40:43 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5233126#M556515 Jay8292 2026-03-17T12:40:43Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5233176#M556521 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4639368">@Jay8292</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 17 Mar 2026 13:23:53 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5233176#M556521 caesarome 2026-03-17T13:23:53Z