topic Re: High Pings in Broadband

High Pings

Glayderdam — Sun, 15 Mar 2026 08:48:12 GMT

I recently started to have this issue (2-4 days ago),i have insane ping which is minimum +250.I closed my modem to wps all the wifi is closed and i always used cable to connect the internet to my pc.Is there any way of fixing this?

Re: High Pings

Chrisee — Sun, 15 Mar 2026 08:53:59 GMT

@Glayderdam how are you measuring latency? Check that the test is using a local server and the hub is not sctively managing other streams while testing.

Do you have a full fibre or partial fibre connection, what is the colour of your Sky hub and do you have Sky Q boxes for TV.

Re: High Pings

Glayderdam — Sun, 15 Mar 2026 08:57:21 GMT

Sky Broadband WiFi Max Hub SR213 Dual Band Wi-Fi 6 Wireless Modem Router 2023

Sky Broadband Superfast,This is what i got

When i test my ping i used websites to test ping and in the games when i log in a game my ping is always 250+

Re: High Pings

Chrisee — Sun, 15 Mar 2026 09:12:24 GMT

@Glayderdam where is the test site? If its on the West Coast of the US or in Asia that isnt unusual if its just down the road somethings wrong. Pinging bb.co.uk is a popular choice for testing. Is anything else using the connection while testing dont assume there arent as nobody else is online many devices use bandwbidth and the hub during downtime?

Re: High Pings

Glayderdam — Sun, 15 Mar 2026 09:13:16 GMT

Ping statistics for 2a04:4e42::81:
Packets: Sent = 600, Received = 596, Lost = 4 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 187ms, Maximum = 342ms, Average = 300ms

i just done it and this is the results,still the absolute same and i dont know how to fix this.

Re: High Pings

JimM1 — Sun, 15 Mar 2026 10:00:43 GMT

@Glayderdam Have also responded in the other post you are on!