https://helpforum.sky.com/t5/Broadband/Unable-to-set-up-broadband/m-p/5229020#M555797 <P>Just moved house and switched to sky for broadband. Hub was delivered on Monday and received a message at 8am this morning to say it was all ready to go however when following the setup instructions nothing works and the light on the hub remains red.&nbsp;</P> Wed, 11 Mar 2026 09:48:10 GMT Gordon95 2026-03-11T09:48:10Z https://helpforum.sky.com/t5/Broadband/Unable-to-set-up-broadband/m-p/5229020#M555797 <P>Just moved house and switched to sky for broadband. Hub was delivered on Monday and received a message at 8am this morning to say it was all ready to go however when following the setup instructions nothing works and the light on the hub remains red.&nbsp;</P> Wed, 11 Mar 2026 09:48:10 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-set-up-broadband/m-p/5229020#M555797 Gordon95 2026-03-11T09:48:10Z https://helpforum.sky.com/t5/Broadband/Unable-to-set-up-broadband/m-p/5229024#M555798 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4635686">@Gordon95</a>&nbsp;</P> <P>What date was your activation? Today? If so you may need to wait until later in the day.&nbsp;</P> Wed, 11 Mar 2026 09:51:23 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-set-up-broadband/m-p/5229024#M555798 jamesn123 2026-03-11T09:51:23Z https://helpforum.sky.com/t5/Broadband/Unable-to-set-up-broadband/m-p/5229058#M555803 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4635686">@Gordon95</a>&nbsp;Here is the electronic version also, but it is up until 11.59pm on the day, and depending on the message it is sometimes a little premature at times....</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have" target="_blank">https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have</A></P> Wed, 11 Mar 2026 10:07:41 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-set-up-broadband/m-p/5229058#M555803 JimM1 2026-03-11T10:07:41Z