https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5228975#M555785 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4635622">@Sophie1095</a>&nbsp;What is the sky hub lights showing.</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Wed, 11 Mar 2026 09:11:51 GMT JimM1 2026-03-11T09:11:51Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5228938#M555778 <P>&nbsp;I've reset the wifi box and tried to re-connect to tv but it's saying the 'signal is good but could no connect to the internet' even on our phones it won't work&nbsp;</P> Wed, 11 Mar 2026 08:21:28 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5228938#M555778 Sophie1095 2026-03-11T08:21:28Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5228975#M555785 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4635622">@Sophie1095</a>&nbsp;What is the sky hub lights showing.</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Wed, 11 Mar 2026 09:11:51 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5228975#M555785 JimM1 2026-03-11T09:11:51Z