https://helpforum.sky.com/t5/Broadband/Customer-Service/m-p/5228454#M555642 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4634829">@MatthewLIN</a>&nbsp;wrote:<BR /> <P>It is hard to contact customer service&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4634829">@MatthewLIN</a>&nbsp;<BR /><FONT color="#FF0000">Is your issue something we can help,with?&nbsp;<BR /><BR /></FONT>These are the current methods for contacting Sky, and depending on the issue some will be more appropriate than others … <BR /><BR />🟢 <STRONG><span class="lia-unicode-emoji" title=":telephone_receiver:">📞</span> Customer Services</STRONG> by dialling 150 (free) from either a Sky mobile or your Sky Talk landline if you have Sky Broadband. The forum doesn’t allow the display of other numbers but official numbers to Sky from the UK are 03 numbers which are usually inclusive from non Sky phones.<BR /><BR />All calls will start automated (aka ‘the bot’) which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and sometimes saying nothing when asked the reason for the call helps being put in the queue for an agent. <BR /><BR />🟢<STRONG>online help </STRONG>via this link <BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A> <BR />If necessary a number may be visible at the end of the correct help flow. <BR /><BR />🟢<STRONG>Sky Assistant</STRONG> <span class="lia-unicode-emoji" title=":speech_balloon:">💬</span> should also be available via <BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A> <BR />for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues. <BR /><BR />🟢<STRONG>Social Media</STRONG> You can also get in touch via the messaging services on Facebook or Instagram, (links at the bottom of the forum page).<BR /><BR />🟡<STRONG>Note ~ ROI customers </STRONG>If you’re in the ROI make sure the flag in the bottom right of any link is showing the correct flag and change if required. The Sky Ireland phone lines have different operating hours to the UK and are closed at a weekend.<BR /><BR /></P> Tue, 10 Mar 2026 12:32:38 GMT Daniel0210 2026-03-10T12:32:38Z https://helpforum.sky.com/t5/Broadband/Customer-Service/m-p/5228258#M555616 <P>It is hard to contact customer service&nbsp;</P> Tue, 10 Mar 2026 09:23:54 GMT https://helpforum.sky.com/t5/Broadband/Customer-Service/m-p/5228258#M555616 MatthewLIN 2026-03-10T09:23:54Z https://helpforum.sky.com/t5/Broadband/Customer-Service/m-p/5228266#M555618 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4634829">@MatthewLIN</a>&nbsp;when on the phone stay on the line and font accept offers of help from the bot. It helps if you call on the number at the end of the relevant online help journey.&nbsp;</P> Tue, 10 Mar 2026 09:32:07 GMT https://helpforum.sky.com/t5/Broadband/Customer-Service/m-p/5228266#M555618 Chrisee 2026-03-10T09:32:07Z https://helpforum.sky.com/t5/Broadband/Customer-Service/m-p/5228454#M555642 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4634829">@MatthewLIN</a>&nbsp;wrote:<BR /> <P>It is hard to contact customer service&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4634829">@MatthewLIN</a>&nbsp;<BR /><FONT color="#FF0000">Is your issue something we can help,with?&nbsp;<BR /><BR /></FONT>These are the current methods for contacting Sky, and depending on the issue some will be more appropriate than others … <BR /><BR />🟢 <STRONG><span class="lia-unicode-emoji" title=":telephone_receiver:">📞</span> Customer Services</STRONG> by dialling 150 (free) from either a Sky mobile or your Sky Talk landline if you have Sky Broadband. The forum doesn’t allow the display of other numbers but official numbers to Sky from the UK are 03 numbers which are usually inclusive from non Sky phones.<BR /><BR />All calls will start automated (aka ‘the bot’) which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and sometimes saying nothing when asked the reason for the call helps being put in the queue for an agent. <BR /><BR />🟢<STRONG>online help </STRONG>via this link <BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A> <BR />If necessary a number may be visible at the end of the correct help flow. <BR /><BR />🟢<STRONG>Sky Assistant</STRONG> <span class="lia-unicode-emoji" title=":speech_balloon:">💬</span> should also be available via <BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A> <BR />for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues. <BR /><BR />🟢<STRONG>Social Media</STRONG> You can also get in touch via the messaging services on Facebook or Instagram, (links at the bottom of the forum page).<BR /><BR />🟡<STRONG>Note ~ ROI customers </STRONG>If you’re in the ROI make sure the flag in the bottom right of any link is showing the correct flag and change if required. The Sky Ireland phone lines have different operating hours to the UK and are closed at a weekend.<BR /><BR /></P> Tue, 10 Mar 2026 12:32:38 GMT https://helpforum.sky.com/t5/Broadband/Customer-Service/m-p/5228454#M555642 Daniel0210 2026-03-10T12:32:38Z