topic Re: Internet down np44 in Broadband

Internet down np44

Laineyloos — Tue, 10 Mar 2026 00:32:34 GMT

Not connected tried testing and says all ok but obviously not

TiaToo — Tue, 10 Mar 2026 00:49:46 GMT

Same here also NP44

Darren721 — Tue, 10 Mar 2026 00:56:12 GMT

Service checkers saying everything is ok but no internet at all. Such a pain when you got sky glass

Jay+Eve — Tue, 10 Mar 2026 00:57:39 GMT

Same for me too, also NP44

GD1 — Tue, 10 Mar 2026 00:57:41 GMT

@Laineyloos @Darren721 @TiaToo First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

Please be aware that outages after midnight are usually down to maintenance, please see this pinned post https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#