Broardband

Pickles1 — Tue, 10 Mar 2026 00:45:47 GMT

I have no broardband again

Re: Broardband

GD1 — Tue, 10 Mar 2026 00:52:55 GMT

@Pickles1 First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

Please be aware that outages after midnight are usually down to maintenance, please see this pinned post https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#

Pickles1 — Tue, 10 Mar 2026 00:55:21 GMT

Saying no problems but my broardband hasn't worked since it was connected on the20Febuary 2026 ad sky refuse to fix