topic Re: Freezing ads in Broadband

Freezing ads

Sonia14 — Mon, 09 Mar 2026 16:41:21 GMT

Why is my adverts freezing all the time I have tried everything.

Re: Freezing ads

caesarome — Mon, 09 Mar 2026 16:47:33 GMT

Is this on Sky Stream or Glass ?

Re: Freezing ads

Sonia14 — Mon, 09 Mar 2026 16:49:32 GMT

It's freely tv run from my Internet

Re: Freezing ads

Chrisee — Mon, 09 Mar 2026 16:54:20 GMT

@Sonia14 if programming is running normally and only the ads freeze it is unlikely to be down to your broadband so take up wth Freelly. If both ads and programmes freeze it is likely to be poor WiFi connection to the devicecyou are using to stream.

Re: Freezing ads

Sonia14 — Mon, 09 Mar 2026 16:56:33 GMT

So it's the tv does that mean it's faulty?

Re: Freezing ads

Chrisee — Mon, 09 Mar 2026 17:04:11 GMT

@Sonia14 no its likely to be an issue at Freely's end where the system they use to inject ads isnt working properly.

Re: Freezing ads

Sonia14 — Mon, 09 Mar 2026 17:34:33 GMT

Thank you been in touch with freely and they dont know either

Re: Freezing ads

AlisonC1 — Tue, 24 Mar 2026 16:55:47 GMT

For me it's on Sky Glass particularly playback channel five

Re: Freezing ads

GD1 — Tue, 24 Mar 2026 18:20:41 GMT

@AlisonC1 wrote:

For me it's on Sky Glass particularly playback channel five

Which is unrelated to OPs post as they have Freely.

If you are having issue with Glass you need to raise a post within that board rather than adding to an unrelated thread.