https://helpforum.sky.com/t5/Broadband/WiFi-connection/m-p/5227257#M555384 Hi Having issues connecting to and getting WiFi from the hub. Have an extender that we can connect to but not the main one. Not showing as Having anything connected on the WiFi checker either but there is Sun, 08 Mar 2026 22:03:56 GMT SteveStacey 2026-03-08T22:03:56Z https://helpforum.sky.com/t5/Broadband/WiFi-connection/m-p/5227257#M555384 Hi Having issues connecting to and getting WiFi from the hub. Have an extender that we can connect to but not the main one. Not showing as Having anything connected on the WiFi checker either but there is Sun, 08 Mar 2026 22:03:56 GMT https://helpforum.sky.com/t5/Broadband/WiFi-connection/m-p/5227257#M555384 SteveStacey 2026-03-08T22:03:56Z https://helpforum.sky.com/t5/Broadband/WiFi-connection/m-p/5227266#M555389 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4001279">@SteveStacey</a>&nbsp;</P> <P>If you are saying you have no working broadband then there have been a number of similar posts on here today so they could well be some issues around today.</P> <P>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 08 Mar 2026 22:15:32 GMT https://helpforum.sky.com/t5/Broadband/WiFi-connection/m-p/5227266#M555389 caesarome 2026-03-08T22:15:32Z