https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5227212#M555363 <P>I had fibre installed last week, the new box seems to be fine but my hub is showing an amber voice light and no light on internet.</P><P><BR />Ran all diagnostic checks and all returns back as being okay, although it says there's no connected devices!&nbsp;<BR /><BR /></P><P>Birmingham area</P> Sun, 08 Mar 2026 20:32:04 GMT Samanthajones90 2026-03-08T20:32:04Z https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5227212#M555363 <P>I had fibre installed last week, the new box seems to be fine but my hub is showing an amber voice light and no light on internet.</P><P><BR />Ran all diagnostic checks and all returns back as being okay, although it says there's no connected devices!&nbsp;<BR /><BR /></P><P>Birmingham area</P> Sun, 08 Mar 2026 20:32:04 GMT https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5227212#M555363 Samanthajones90 2026-03-08T20:32:04Z https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5227219#M555367 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4633723">@Samanthajones90</a>&nbsp;below</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Sun, 08 Mar 2026 20:37:52 GMT https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5227219#M555367 JimM1 2026-03-08T20:37:52Z