topic Re: Issues treaming with wifi in Broadband https://helpforum.sky.com/t5/Broadband/Issues-treaming-with-wifi/m-p/5225601#M555009 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4631919">@Dodders1</a>&nbsp;</P> <P>It is more likely an issue with your connection or setup.</P> <P>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 06 Mar 2026 13:51:56 GMT caesarome 2026-03-06T13:51:56Z Issues treaming with wifi https://helpforum.sky.com/t5/Broadband/Issues-treaming-with-wifi/m-p/5225546#M555000 <P>Is there any issues with the service in my area NG4 as streaming services keep buffering and getting trouble messages saying not connected to the internet. I have already upgraded my internet to more than I need to try and solve this issue</P> Fri, 06 Mar 2026 12:53:27 GMT https://helpforum.sky.com/t5/Broadband/Issues-treaming-with-wifi/m-p/5225546#M555000 Dodders1 2026-03-06T12:53:27Z Re: Issues treaming with wifi https://helpforum.sky.com/t5/Broadband/Issues-treaming-with-wifi/m-p/5225601#M555009 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4631919">@Dodders1</a>&nbsp;</P> <P>It is more likely an issue with your connection or setup.</P> <P>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 06 Mar 2026 13:51:56 GMT https://helpforum.sky.com/t5/Broadband/Issues-treaming-with-wifi/m-p/5225601#M555009 caesarome 2026-03-06T13:51:56Z