topic Re: Constant slow speed in Broadband https://helpforum.sky.com/t5/Broadband/Constant-slow-speed/m-p/5225187#M554945 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4631553">@Brendan241</a>&nbsp;Run the test.</P><P>&nbsp;</P><P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P><P>You can also run the test via the MySky app on a mobile data connection.</P><P>Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.</P><P>If you’re still having problems you may need to call Sky to report it. Dial 150 free from your Sky Talk landline (if it’s still working).</P> Thu, 05 Mar 2026 22:29:48 GMT JimM1 2026-03-05T22:29:48Z Constant slow speed https://helpforum.sky.com/t5/Broadband/Constant-slow-speed/m-p/5225184#M554943 <P>I have super fast broadband but the past 3 weeks my daily average has been 7.5MBS at first I put it down to poor weather but it's still just as bad to the point we are having to connect everything to our phone hotspot just to watch a film&nbsp;</P><P>what more can I do I have moved the box restarted it all&nbsp;</P> Thu, 05 Mar 2026 22:25:32 GMT https://helpforum.sky.com/t5/Broadband/Constant-slow-speed/m-p/5225184#M554943 Brendan241 2026-03-05T22:25:32Z Re: Constant slow speed https://helpforum.sky.com/t5/Broadband/Constant-slow-speed/m-p/5225187#M554945 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4631553">@Brendan241</a>&nbsp;Run the test.</P><P>&nbsp;</P><P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P><P>You can also run the test via the MySky app on a mobile data connection.</P><P>Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.</P><P>If you’re still having problems you may need to call Sky to report it. Dial 150 free from your Sky Talk landline (if it’s still working).</P> Thu, 05 Mar 2026 22:29:48 GMT https://helpforum.sky.com/t5/Broadband/Constant-slow-speed/m-p/5225187#M554945 JimM1 2026-03-05T22:29:48Z