topic Re Wifi issue in Broadband https://helpforum.sky.com/t5/Broadband/Wifi-issue/m-p/5224487#M554775 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4630827">@KB74</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 05 Mar 2026 10:29:00 GMT caesarome 2026-03-05T10:29:00Z Wifi issue https://helpforum.sky.com/t5/Broadband/Wifi-issue/m-p/5224404#M554761 <P>Service checker is telling me everything is fine but devices can't connect to the internet. It is not after midnight so should not be a maintenance disruption.&nbsp;</P> Wed, 04 Mar 2026 22:57:36 GMT https://helpforum.sky.com/t5/Broadband/Wifi-issue/m-p/5224404#M554761 KB74 2026-03-04T22:57:36Z Re Wifi issue https://helpforum.sky.com/t5/Broadband/Wifi-issue/m-p/5224487#M554775 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4630827">@KB74</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 05 Mar 2026 10:29:00 GMT https://helpforum.sky.com/t5/Broadband/Wifi-issue/m-p/5224487#M554775 caesarome 2026-03-05T10:29:00Z