https://helpforum.sky.com/t5/Broadband/Not-working/m-p/5221729#M554246 <P>The broadband is not working . I can't use it in my phone or tv. Its</P><P>been couple of days now&nbsp;</P> Sat, 28 Feb 2026 22:20:48 GMT Monika9525 2026-02-28T22:20:48Z https://helpforum.sky.com/t5/Broadband/Not-working/m-p/5221729#M554246 <P>The broadband is not working . I can't use it in my phone or tv. Its</P><P>been couple of days now&nbsp;</P> Sat, 28 Feb 2026 22:20:48 GMT https://helpforum.sky.com/t5/Broadband/Not-working/m-p/5221729#M554246 Monika9525 2026-02-28T22:20:48Z https://helpforum.sky.com/t5/Broadband/Not-working/m-p/5221730#M554247 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4627715">@Monika9525</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 28 Feb 2026 22:26:59 GMT https://helpforum.sky.com/t5/Broadband/Not-working/m-p/5221730#M554247 caesarome 2026-02-28T22:26:59Z