https://helpforum.sky.com/t5/Broadband/WiFi-on-but-not-working/m-p/5221393#M554180 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4627325">@J333sbb</a>&nbsp;What do you see when you look at the link from the help below!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P> Sat, 28 Feb 2026 12:37:52 GMT JimM1 2026-02-28T12:37:52Z https://helpforum.sky.com/t5/Broadband/WiFi-on-but-not-working/m-p/5221385#M554176 <P>We had a burst water main on Caledonia Road in London and had no internet since the power has come back on. Sky saying no issues but it's not connecting&nbsp;</P> Sat, 28 Feb 2026 12:27:00 GMT https://helpforum.sky.com/t5/Broadband/WiFi-on-but-not-working/m-p/5221385#M554176 J333sbb 2026-02-28T12:27:00Z https://helpforum.sky.com/t5/Broadband/WiFi-on-but-not-working/m-p/5221393#M554180 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4627325">@J333sbb</a>&nbsp;What do you see when you look at the link from the help below!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P> Sat, 28 Feb 2026 12:37:52 GMT https://helpforum.sky.com/t5/Broadband/WiFi-on-but-not-working/m-p/5221393#M554180 JimM1 2026-02-28T12:37:52Z