https://helpforum.sky.com/t5/Broadband/Connection-failed/m-p/5221348#M554168 My broadband is working but all devices offline and state connection fail. Sat, 28 Feb 2026 11:21:24 GMT Jodipe 2026-02-28T11:21:24Z https://helpforum.sky.com/t5/Broadband/Connection-failed/m-p/5221348#M554168 My broadband is working but all devices offline and state connection fail. Sat, 28 Feb 2026 11:21:24 GMT https://helpforum.sky.com/t5/Broadband/Connection-failed/m-p/5221348#M554168 Jodipe 2026-02-28T11:21:24Z https://helpforum.sky.com/t5/Broadband/Connection-failed/m-p/5221350#M554170 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4627267">@Jodipe</a>&nbsp;How is your broadband working in such a condition, see the help link below and say if you see anything from it at all...</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank" rel="noopener">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P><P>&nbsp;</P> Sat, 28 Feb 2026 11:38:15 GMT https://helpforum.sky.com/t5/Broadband/Connection-failed/m-p/5221350#M554170 JimM1 2026-02-28T11:38:15Z