https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5221167#M554140 <P>My WiFi is not working. It initially directed me to the sky self heal page but now says my connection is not private and will not let me access any websites or the self heal website.&nbsp;</P> Fri, 27 Feb 2026 22:27:45 GMT TCR1 2026-02-27T22:27:45Z https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5221167#M554140 <P>My WiFi is not working. It initially directed me to the sky self heal page but now says my connection is not private and will not let me access any websites or the self heal website.&nbsp;</P> Fri, 27 Feb 2026 22:27:45 GMT https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5221167#M554140 TCR1 2026-02-27T22:27:45Z https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5221170#M554141 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4627066">@TCR1</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 27 Feb 2026 22:31:51 GMT https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5221170#M554141 caesarome 2026-02-27T22:31:51Z