https://helpforum.sky.com/t5/Broadband/N/m-p/5219831#M553852 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4625489">@Joy151</a>&nbsp;Do you only have the power and the voice lit then? see the link below!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the <STRONG><U>OR/CF ONT</U></STRONG> also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P><P>You also may be able to do this one now on a mobile or your app if used!</P><P>&nbsp;</P><P>If you haven’t done it already use the below link to check to see if there are any<U><EM><STRONG> broadband problems or outages nearby if enough time has passed for a fault condition to be displayed by the software test!</STRONG></EM></U> This should determine if there's an identified fault affecting multiple households.<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> Wed, 25 Feb 2026 22:19:30 GMT JimM1 2026-02-25T22:19:30Z https://helpforum.sky.com/t5/Broadband/N/m-p/5219818#M553847 <P>Two green lights no Wi-Fi light no internet sine this afternoon&nbsp;</P> Wed, 25 Feb 2026 22:05:00 GMT https://helpforum.sky.com/t5/Broadband/N/m-p/5219818#M553847 Joy151 2026-02-25T22:05:00Z https://helpforum.sky.com/t5/Broadband/N/m-p/5219831#M553852 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4625489">@Joy151</a>&nbsp;Do you only have the power and the voice lit then? see the link below!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the <STRONG><U>OR/CF ONT</U></STRONG> also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P><P>You also may be able to do this one now on a mobile or your app if used!</P><P>&nbsp;</P><P>If you haven’t done it already use the below link to check to see if there are any<U><EM><STRONG> broadband problems or outages nearby if enough time has passed for a fault condition to be displayed by the software test!</STRONG></EM></U> This should determine if there's an identified fault affecting multiple households.<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> Wed, 25 Feb 2026 22:19:30 GMT https://helpforum.sky.com/t5/Broadband/N/m-p/5219831#M553852 JimM1 2026-02-25T22:19:30Z